Customer Care
Weโre Here.
A Real Person Replies.
Whether you have a question about silk care, need help with an order, or just want to say hello โ we read every message and respond within 24 hours.
Three Ways to Reach Us
No chatbots. No ticket queues. Just us.
Already Placed an Order?
Email hello@vesperny.com with your order number in the subject line, and weโll take care of it.
Processing & Shipping Times+
Tracking Your Order+
Returns & Exchanges+
Silk Care+
Made to Order (Silk Dresses)+
After you order a dress, our Concierge team reaches out to confirm your measurements before production begins. Production then typically takes 5โ14 business days, depending on fabric availability for your size.
Need it sooner? Message us on WhatsApp to ask about priority production. For the full breakdown, visit our Made to Order page.
Wholesale & Salon Partnerships+
Press & Collaborations+
Where to Find Us
Vesper NY is designed in New York and ships nationwide, and internationally in 5โ7 business days.
New York, NY 10012
United States
Sizing, Fabric & Care
Everything you need to choose the right size and care for your Vesper pieces so they last for years.
| Size | US | UK | EU | Int'l | Bust | Waist | Hip |
|---|---|---|---|---|---|---|---|
| XXS | 00 | 2 | 30โ32 | XXS | 29โ30โณ | 22โ23โณ | 32โ33โณ |
| XS | 0โ2 | 4โ6 | 32โ34 | XS | 31โ32โณ | 24โ25โณ | 34โ35โณ |
| S | 4โ6 | 8โ10 | 36โ38 | S | 33โ34โณ | 26โ27โณ | 36โ37โณ |
| M | 8โ10 | 12โ14 | 40โ42 | M | 35โ36โณ | 28โ29โณ | 38โ39โณ |
| L | 12โ14 | 16โ18 | 44โ46 | L | 37โ39โณ | 30โ32โณ | 40โ42โณ |
| XL | 16โ18 | 20โ22 | 48โ50 | XL | 40โ42โณ | 33โ35โณ | 43โ45โณ |
| XXL | 20โ22 | 24โ26 | 52โ54 | XXL | 43โ45โณ | 36โ38โณ | 46โ48โณ |
| 3XL | 24โ26 | 28โ30 | 56โ58 | 3XL | 46โ48โณ | 39โ41โณ | 49โ51โณ |
| 4XL | 28โ30 | 32โ34 | 60โ62 | 4XL | 49โ51โณ | 42โ44โณ | 52โ54โณ |
| 5XL | 32โ34 | 36โ38 | 64โ66 | 5XL | 52โ54โณ | 45โ47โณ | 55โ57โณ |
| Size | US | UK | EU | Int'l | Bust | Waist | Hip |
|---|---|---|---|---|---|---|---|
| XXS | 00 | 2 | 30โ32 | XXS | 74โ76 cm | 56โ58 cm | 81โ84 cm |
| XS | 0โ2 | 4โ6 | 32โ34 | XS | 79โ81 cm | 61โ64 cm | 86โ89 cm |
| S | 4โ6 | 8โ10 | 36โ38 | S | 84โ86 cm | 66โ69 cm | 91โ94 cm |
| M | 8โ10 | 12โ14 | 40โ42 | M | 89โ91 cm | 71โ74 cm | 97โ99 cm |
| L | 12โ14 | 16โ18 | 44โ46 | L | 94โ99 cm | 76โ81 cm | 102โ107 cm |
| XL | 16โ18 | 20โ22 | 48โ50 | XL | 102โ107 cm | 84โ89 cm | 109โ114 cm |
| XXL | 20โ22 | 24โ26 | 52โ54 | XXL | 109โ114 cm | 91โ97 cm | 117โ122 cm |
| 3XL | 24โ26 | 28โ30 | 56โ58 | 3XL | 117โ122 cm | 99โ104 cm | 124โ130 cm |
| 4XL | 28โ30 | 32โ34 | 60โ62 | 4XL | 124โ130 cm | 107โ112 cm | 132โ137 cm |
| 5XL | 32โ34 | 36โ38 | 64โ66 | 5XL | 132โ137 cm | 114โ119 cm | 140โ145 cm |
| Size | US | UK | EU | Int'l | Bust | Waist | Hip | Length |
|---|---|---|---|---|---|---|---|---|
| XXS | 00 | 2 | 30โ32 | XXS | 29โ30โณ | 22โ23โณ | 32โ33โณ | [__โณ] |
| XS | 0โ2 | 4โ6 | 32โ34 | XS | 31โ32โณ | 24โ25โณ | 34โ35โณ | [__โณ] |
| S | 4โ6 | 8โ10 | 36โ38 | S | 33โ34โณ | 26โ27โณ | 36โ37โณ | [__โณ] |
| M | 8โ10 | 12โ14 | 40โ42 | M | 35โ36โณ | 28โ29โณ | 38โ39โณ | [__โณ] |
| L | 12โ14 | 16โ18 | 44โ46 | L | 37โ39โณ | 30โ32โณ | 40โ42โณ | [__โณ] |
| XL | 16โ18 | 20โ22 | 48โ50 | XL | 40โ42โณ | 33โ35โณ | 43โ45โณ | [__โณ] |
| XXL | 20โ22 | 24โ26 | 52โ54 | XXL | 43โ45โณ | 36โ38โณ | 46โ48โณ | [__โณ] |
| 3XL | 24โ26 | 28โ30 | 56โ58 | 3XL | 46โ48โณ | 39โ41โณ | 49โ51โณ | [__โณ] |
| 4XL | 28โ30 | 32โ34 | 60โ62 | 4XL | 49โ51โณ | 42โ44โณ | 52โ54โณ | [__โณ] |
| 5XL | 32โ34 | 36โ38 | 64โ66 | 5XL | 52โ54โณ | 45โ47โณ | 55โ57โณ | [__โณ] |
| Size | US | UK | EU | Int'l | Bust | Waist | Hip | Length |
|---|---|---|---|---|---|---|---|---|
| XXS | 00 | 2 | 30โ32 | XXS | 74โ76 cm | 56โ58 cm | 81โ84 cm | [__ cm] |
| XS | 0โ2 | 4โ6 | 32โ34 | XS | 79โ81 cm | 61โ64 cm | 86โ89 cm | [__ cm] |
| S | 4โ6 | 8โ10 | 36โ38 | S | 84โ86 cm | 66โ69 cm | 91โ94 cm | [__ cm] |
| M | 8โ10 | 12โ14 | 40โ42 | M | 89โ91 cm | 71โ74 cm | 97โ99 cm | [__ cm] |
| L | 12โ14 | 16โ18 | 44โ46 | L | 94โ99 cm | 76โ81 cm | 102โ107 cm | [__ cm] |
| XL | 16โ18 | 20โ22 | 48โ50 | XL | 102โ107 cm | 84โ89 cm | 109โ114 cm | [__ cm] |
| XXL | 20โ22 | 24โ26 | 52โ54 | XXL | 109โ114 cm | 91โ97 cm | 117โ122 cm | [__ cm] |
| 3XL | 24โ26 | 28โ30 | 56โ58 | 3XL | 117โ122 cm | 99โ104 cm | 124โ130 cm | [__ cm] |
| 4XL | 28โ30 | 32โ34 | 60โ62 | 4XL | 124โ130 cm | 107โ112 cm | 132โ137 cm | [__ cm] |
| 5XL | 32โ34 | 36โ38 | 64โ66 | 5XL | 132โ137 cm | 114โ119 cm | 140โ145 cm | [__ cm] |
| Size | US | UK | EU | Chest | Waist | Neck |
|---|---|---|---|---|---|---|
| XXS | 32 | 32 | 42 | 32โ34โณ | 26โ28โณ | 13โ13.5โณ |
| XS | 34 | 34 | 44 | 34โ36โณ | 28โ30โณ | 13.5โ14โณ |
| S | 36โ38 | 36โ38 | 46โ48 | 36โ38โณ | 30โ32โณ | 14โ14.5โณ |
| M | 39โ41 | 39โ41 | 49โ51 | 39โ41โณ | 33โ35โณ | 15โ15.5โณ |
| L | 42โ44 | 42โ44 | 52โ54 | 42โ44โณ | 36โ38โณ | 16โ16.5โณ |
| XL | 45โ47 | 45โ47 | 55โ57 | 45โ47โณ | 39โ41โณ | 17โ17.5โณ |
| XXL | 48โ50 | 48โ50 | 58โ60 | 48โ50โณ | 42โ44โณ | 18โ18.5โณ |
| 3XL | 51โ53 | 51โ53 | 61โ63 | 51โ53โณ | 45โ47โณ | 18.5โ19โณ |
| 4XL | 54โ56 | 54โ56 | 64โ66 | 54โ56โณ | 48โ50โณ | 19โ19.5โณ |
| 5XL | 57โ59 | 57โ59 | 67โ69 | 57โ59โณ | 51โ53โณ | 19.5โ20โณ |
| Size | US | UK | EU | Chest | Waist | Neck |
|---|---|---|---|---|---|---|
| XXS | 32 | 32 | 42 | 81โ86 cm | 66โ71 cm | 33โ34 cm |
| XS | 34 | 34 | 44 | 86โ91 cm | 71โ76 cm | 34โ36 cm |
| S | 36โ38 | 36โ38 | 46โ48 | 91โ97 cm | 76โ81 cm | 36โ37 cm |
| M | 39โ41 | 39โ41 | 49โ51 | 99โ104 cm | 84โ89 cm | 38โ39 cm |
| L | 42โ44 | 42โ44 | 52โ54 | 107โ112 cm | 91โ97 cm | 41โ42 cm |
| XL | 45โ47 | 45โ47 | 55โ57 | 114โ119 cm | 99โ104 cm | 43โ44 cm |
| XXL | 48โ50 | 48โ50 | 58โ60 | 122โ127 cm | 107โ112 cm | 46โ47 cm |
| 3XL | 51โ53 | 51โ53 | 61โ63 | 130โ135 cm | 114โ119 cm | 47โ48 cm |
| 4XL | 54โ56 | 54โ56 | 64โ66 | 137โ142 cm | 122โ127 cm | 48โ50 cm |
| 5XL | 57โ59 | 57โ59 | 67โ69 | 145โ150 cm | 130โ135 cm | 50โ51 cm |
| Size | Dimensions |
|---|---|
| Standard | 20โณ ร 26โณ |
| Queen | 20โณ ร 30โณ |
| King | 20โณ ร 36โณ |
| Size | Dimensions |
|---|---|
| Standard | 51 ร 66 cm |
| Queen | 51 ร 76 cm |
| King | 51 ร 91 cm |
| Size | Flat | Fitted | Cases |
|---|---|---|---|
| Twin | 66ร96โณ | 39ร75โณ +15โณ | 1 Std |
| Full | 81ร96โณ | 54ร75โณ +15โณ | 2 Std |
| Queen | 90ร102โณ | 60ร80โณ +15โณ | 2 Queen |
| King | 108ร102โณ | 78ร80โณ +15โณ | 2 King |
| California King | 108ร106โณ | 72ร84โณ +15โณ | 2 King |
| Size | Flat | Fitted | Cases |
|---|---|---|---|
| Twin | 168ร244 cm | 99ร191 cm +38 cm | 1 Std |
| Full | 206ร244 cm | 137ร191 cm +38 cm | 2 Std |
| Queen | 229ร259 cm | 152ร203 cm +38 cm | 2 Queen |
| King | 274ร259 cm | 198ร203 cm +38 cm | 2 King |
| California King | 274ร269 cm | 183ร213 cm +38 cm | 2 King |
| Size | Dimensions |
|---|---|
| Twin | 68โณ ร 90โณ |
| Full/Queen | 90โณ ร 92โณ |
| King / Cal King | 106โณ ร 92โณ |
| Size | Dimensions |
|---|---|
| Twin | 173 ร 229 cm |
| Full/Queen | 229 ร 234 cm |
| King / Cal King | 269 ร 234 cm |
| Type | Dimensions |
|---|---|
| Washcloth | 13โณ ร 13โณ |
| Hand Towel | 18โณ ร 32โณ |
| Bath Towel | 30โณ ร 58โณ |
| Bath Sheet | 39โณ ร 71โณ |
| Beach / Peshtemal | 37โณ ร 70โณ |
| Type | Dimensions |
|---|---|
| Washcloth | 33 ร 33 cm |
| Hand Towel | 46 ร 81 cm |
| Bath Towel | 76 ร 147 cm |
| Bath Sheet | 99 ร 180 cm |
| Beach / Peshtemal | 94 ร 178 cm |
- โFiber content: [Confirm exact fiber content, e.g. โ100% Mulberry Silkโ โ must match the sewn-in garment label.]
- โWeight: 22-momme for loungewear & garments, 25-momme for pillowcases.
- โGrade: Grade 6A mulberry silk.
- โCertification: OEKO-TEXยฎ Standard 100 [add certificate number].
- โDyes: AZO-free botanical pigments.
- โHand wash cold with gentle silk detergent, or machine wash delicate in a mesh bag.
- โDo not bleach, wring, or tumble dry. Air dry flat, away from direct sunlight.
- โIron on lowest setting with a pressing cloth if needed.
- โDry clean only to preserve drape, finish, and construction.
- โDo not machine or hand wash. Steam on low to release light wrinkles.
- โStore on a padded hanger in a breathable garment bag.
- โBust / Chest โ Around the fullest part, tape level.
- โWaist โ Around the narrowest part of your natural waist.
- โHip โ Around the fullest part, about 8โณ below the waist.
Have a Question?
The questions we hear most about orders, sizing and silk care.
Do you offer free shipping?+
What is your return policy?+
Why are your silk dresses made to order?+
How do I find my size?+
How should I care for my silk?+
How do I know an email is really from Vesper NY?+
Questions about momme, Grade 6A silk or silk for hair and skin?
Read the Full Silk FAQThe Daily Vesper Hour
Real customers, behind the scenes from our sourcing, and the evening ritual as it happens.
If We Say Something, Itโs True.
Weโll only ever email you from @vesperny.com. Every order carries a 30-day satisfaction guarantee. We donโt use fake reviews, inflated claims, or misleading โas seen inโ badges.
If weโre not sure about something, we say so. Thatโs the whole policy.
The Evening Is Yours.