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The Concierge
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A Service, Not a Product
The Concierge
A dress made just for you should actually fit you. The Concierge is a direct line to our team for sizing, fit, and care — included with every order, at no extra cost.
How It Works
01
We Reach Out First
The moment your order comes in, we message you directly on WhatsApp — before your piece goes into production. A few quick questions about your measurements, your usual size, and how you like your fit, so nothing is left to guess.
02
We Confirm Your Size
We review what you've shared and confirm you're in the right size — or talk through it with you if anything's unclear. This happens before cutting begins, while there's still time to get it exactly right.
03
We Keep You Updated
While your piece is in production, we check in with a real update — not an automated "your order has shipped" email, but an actual note on where things stand.
04
We Confirm Before It Ships
One last check before your dress goes out, in case anything's changed. Then it ships, and we send tracking the moment it's on its way.
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Who This Is For
The Concierge is included automatically with every dress order. If you've purchased something else and have a sizing or fit question, message us anytime — we're happy to help with any piece in the collection, not just dresses.
The Evening Is Yours.
